Two results, two sets of rules
Search for a service plus a town and you get two things: the map pack — the small block of business listings with a map — and the ordinary blue links below it. They are ranked differently. The map pack is driven largely by your business profile, proximity, and reviews. The blue links are driven by your website's pages.
Most local businesses need both. The map pack captures people ready to call now. The pages capture people still researching, and they are the ones you can influence most directly.
